SANCTIONS have been imposed on Sir William Hudson Memorial Centre, after a recent review of the aged care home found it failed to meet a number of outcomes for standard of care.
An assessment undertaken by the Australian Aged Care Quality Agency found the Centre did not meet the standard of care for 10 of 44 outcomes of aged care accreditation.
The main issues of concern related to "residents' challenging behaviours [were] not appropriately managed" and "staff [having] insufficient knowledge and skills to care for residents", according to sanction details published on the Department of Social Services website.
Sanctions will be imposed for six months from April and include training of staff to support them in meeting the needs of care recipients and the appointment of an advisor for six months to assist with compliance in relation to care and services.
The Centre is also not eligible to receive Australian Government subsidies for any new care recipients for a period of six months under the sanctions.
A meeting has been held with residents and families and two nurse advisors have already been appointed.
A media statement issued by Sir William Hudson Memorial Centre said: "Sir William Hudson Memorial Centre is fully committed, through the board, senior management and staff, to an intense focus on quality improvement to ensure that all accreditation standards are fully met and that the sanction may be lifted at the earliest possible time.
"Sir William Hudson Memorial Centre remains fully committed to our residents, our staff and our community. With that commitment the Centre plans to resolve all issues identified by the agency, and to return to providing quality care in our newly renovated centre for many years to come."
An extensive building improvement has been taking place at the Centre for the past 20 months, leading to better amenities for residents with new dining and recreation areas and additional rooms to improve the lifestyle of residents.
It is expected to be complete this month.